When you start up a business, you have to consider how you will run your customer support operation. If you’re a sole trader it may be hard to man the phones all day, so you may favour email support. Larger companies may also offer email support, but have more resources to offer the customers in …
"Taking Care of Your Business... Behind the Scenes"
One of the key things in any business, no matter how large or how small, is communication. It’s easy to remember to communicate with your suppliers and customers, but what about the people who work for you? Your staff are one of the most important assets you have, so make sure they feel respected and …
I perform better under strict micromanaging said no employee ever Learning to trust others when you decide to run your own business is very daunting. You put so much effort in to starting it up that it’s hard to let anyone else have any control. Micromanaging is an easy habit to fall in to. You …
“Thinking too long about doing something i often the reason it doesn’t get done” An organised business is a profitable one. When you first set up your business there’s so much to do, that it’s easy to suddenly find everything has got a little out of hand. While you may not know where to start …
“A person who feels appreciated will always do more than what is expected” One of the biggest assets for any company is their staff. Without their experience and dedication, nothing will get done. If a workforce feels appreciated, they will work harder and stay with you. If they are unappreciated, they will work less or …
“There is never a SECOND chance to make a FIRST good impression” So you finally have your business up and running. You’ve made a few good contacts and you have your first meeting to discuss your services with a potential new client. While you may think you’re already prepared for a meeting because you know …
“In order to say YES to your priorities, you need to say NO to something else.” Running a business is hard work, but it can also very rewarding. No matter what type of business you run, your list of jobs to be done never seems to get any shorter. It can be very daunting when …
Delegate and do what you do best When you take the first step and set up your own business, one of the hardest things to do is delegate the work. This is also imperative if you want your business to expand and develop. As your business starts to grow, you’ll soon discover that it gets …
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